FAQ
Common questions.
Short answers. The longer pages are linked below.
Questions
Answers
What is JUWEL?
JUWEL is the AI you talk to, made by Vext Labs. It lives at juwel.ai.
What is Vext Labs?
Vext Labs is an independent AI research lab and the maker of JUWEL. This site is the lab. juwel.ai is the product.
What are Gems and Stones?
Gems are the AI models we are building for JUWEL. Stones are helpers that do tasks for you. Neither is a shipped feature yet.
What does JUWEL cost?
JUWEL has a free plan, a Pro plan and an Enterprise plan. The pricing page lists them.
Is my data used for training?
We do not train a general model on the content of your instance, and we do not sell personal data. Memory is off until you turn it on. The privacy notice on juwel.ai has the full text.
Where do I get help?
Email juwel@vextlabs.ai. The support page says what to include.
How do I work with you?
Tell us the decision you face. The work with us page says what to write.